Cable Customer Service Standards

1. St. Louis City Ordinance 65430
Abstract: An Ordinance to establish mandatory minimum consumer practices and protections for cable operators hereafter providing service in the City of St. Louis with definitions of terms, severability, penalty and emergency provisions.
www.slpl.lib.mo.us/cco/ords/data/ord5430.htm

Cable Regulatory Code for Providers

1. St. Louis City Ordinance 65431
Abstract: An ordinance relating to certain television systems; repealing Ordinance 58462, as amended by Ordinance 64773, and Ordinance 64773; with definitions of terms; providing for the granting of franchises to construct, operate and maintain cable television systems within the City of St. Louis; providing procedures for the award of cable television franchises
www.slpl.lib.mo.us/cco/ords/data/ord5431.htm

Settlement Agreement - I-Net and PEG Access

1. St. Louis City Ordinance 65432
Abstract: An ordinance approving a settlement agreement between the City of St. Louis and St. Louis Tele-Communications, Inc., a Missouri corporation: authorizing and directing the Communications Commissioner and Comptroller to execute, on behalf of the City of St. Louis, such settlement agreement in substantially the form attached. BE IT ORDAINED BY THE CITY OF ST. LOUIS, AS FOLLOWS
www.slpl.lib.mo.us/cco/ords/data/ord5432.htm

Settlement Agreement-I-Net and PEG Access

1. St. Louis City Ordinance 65432
Abstract: An ordinance approving a settlement agreement between the City of St. Louis and St. Louis Tele-Communications, Inc., a Missouri corporation: authorizing and directing the Communications Commissioner and Comptroller to execute, on behalf of the City of St. Louis, such settlement agreement in substantially the form attached. BE IT ORDAINED BY THE CITY OF ST. LOUIS, AS FOLLOWS
www.slpl.lib.mo.us/cco/ords/data/ord5432.htm

Cable Internet

1. St. Louis City Ordinance 65434
Abstract: An ordinance relating to broadband Internet access
www.slpl.lib.mo.us/cco/ords/data/ord5434.htm

As of December 2008, the City does not have a franchise agreement with a cable provider. There are two cable operators in the City of St. Louis, Charter Communications and AT&T of Missouri.