 Employee
of the Month/Year Incentive Program
License Collector Michael McMillan believes
in rewarding his employees for their outstanding work performance
and customer service. Each month different employees are recognized
for extending themselves beyond their job responsibilities, quality
customer service and overall office productivity. Through this
Employee Incentive Program McMillan acknowledges his workers
by presenting them with customized plaques before the entire
staff to show his appreciation for their dedication, skills,
and reliability in performing their duties.
When asked, Monica Patton, Account Clerk, who has won employee
of the month for two consecutive years, what she thought of the
program, she responded, “I think the program is a wonderful incentive
that gives the employees motivation to work hard and feel that
their work is appreciated.”
Another award winner, Ben Lambert stated, “The Employee of the
Month Program gives all employees of the License Collector’s
Office an opportunity to receive recognition for the hard work
they do. I am honored to have been chosen for Employee of the
Month.”
Chauncey Gilbert, who has worked in the office for more than
15 years, says, “I love my job. Mike is a great boss. He always
lets me know that he appreciates how hard I work. I bring in
results. It’s a good team.”
Also asked the question was Employee of the Year recipient
Dawn Gann-Cruz who added, “We have incentive to go the extra
mile, to serve our customers to the fullest extent, and to go
above and beyond to continuously improve our customer service
skills.”
McMillan strongly feels that it is his responsibility as a leader
to boost the self-esteem of his staff. He believes that if people
believe in themselves and genuinely feel appreciated, it is amazing
what they can accomplish.
License Collector Michael McMillan
City of St. Louis
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